Start here
Check that the computer and printer use the intended network, particularly where guest Wi-Fi is present.
What to look for
A printer IP address that changes can break a saved connection; network discovery can also behave inconsistently.
Protect your information
Record whether the printer works from another device and whether its own status page shows a normal connection.
When to seek help
A stable direct printer connection may be more reliable than repeatedly reinstalling discovery-based queues.
This guide is general information, not a substitute for diagnosis of a specific device or network.
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