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A Browser Says Your Computer Is Infected: Is It Real?

Urgent pop-up warnings often try to pressure users into calling a number or granting remote access.

Start here

Do not call the number in the pop-up, install unfamiliar tools or provide payment information.

What to look for

Close the browser using the normal application controls or task manager; do not click buttons inside a suspicious warning.

Protect your information

Check whether notifications were permitted from an unknown website and review recent browser extensions.

When to seek help

If you gave someone access or shared a password, disconnect and request help securing accounts and evaluating the computer.

This guide is general information, not a substitute for diagnosis of a specific device or network.

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